Matt Jones Motorcycles is a well-established motorcycle shop located at 2259 Melton Hwy, Melton VIC 3337, Australia. With a 4.7-star rating on Google and a reputation for exceptional service, it has become a go-to destination for motorcycle enthusiasts in the area. The shop offers in-store shopping, in-store pick-up, and delivery services. It is known for its knowledgeable and friendly staff who go the extra mile to assist customers. Matt Jones Motorcycles carries a range of products, including motorcycles, gear, and accessories. Customers have praised the shop for its great prices, discounts on gear, and quality service. Whether it's a new purchase, repair, or maintenance, Matt Jones Motorcycles is dedicated to providing customers with a top-notch experience.
Amenities and More
- Delivery
- Credit cards
- Debit cards
- In-store shopping
- Cheques
Reviews
Tayla was no nonsense and helpful to deal with. Would recommend this dealership over any of the big franchises. And happy to come back for when I'm looking for my next bike
Great friendly environment. There's always a team member ready to help you with a smile. Knowledgeable and friendly staff. Always giving me a great price. Did a rwc for my bike and they fixed something without charging me for it. They also give great discounts on gear. Best motorcycle dealership
I bought several Kawasaki motorcycles from them over the years, including the latest one, which went in for a service last week as scheduled (BTW, no one else is allowed to service my motorcycle but these folks). In addition to the usual bang-up job they on servicing, they successfully identified worn steering head stem bearings, obtained the parts, and undertook their replacement. Had they not identified and correctly communicated this potential safety issue to me, I could’ve been on the road and experiencing who knows what at speed.
Without any prompting, they also removed what had been a stressful patch of sticker adhesive from my tank. It looks beautiful now.
I also caught a good look at the 40th anniversary Kawasaki Ninja 1000 in red, which is almost unbelievable to see up close.
I purchased a bike here and Richard who was absolutely fantastic, super easy to talk to and very approachable explained everything I need to know in great details and walked me through the whole process, gave me great deals compared to other dealerships but the service from him and all the staff here were amazing !
Even after picking up my bike I still regularly go here to get what I need or even to simply say hello because the service and experience here was above and beyond.
Highly recommended!!
I ordered parts, received confirmation and shipping times. A week after they were supposed to arrive I called for an update. I was told the parts weren't sent as the factory was closed and wouldn't be open for another 2 weeks, so a 3 week delay. The reason I ordered through MJM was because their website listed "in stock". When asked when I was going to be notified of the delay I was told "we can't call ALL our customers and let them know".
I have work scheduled that relied on these parts, if you have too I suggest going with another company. Place an order at your own risk and don't hold your breath on the shipping times confirmation email!
I'll make this review short > Sales = 5 stars through Richard! After sales service ( or lack of) from service dept= 1 star!!
So overall Matt Jones Motorcycle's gets 3 stars from me!!!
Big thank you to Tayla for a pleasant and enjoyable purchase from Matt jones motorcycles
I used to despair that all the good bike shops disappeared during COVID and had either folded or had been swallowed up by the Peter Stevens conglomerate (a company I hate with a passion). Matt Jones Motorcycles stands alone as being independent and a really good dealership to boot, which given they are about 45 minutes from home a good find. A big shout-out to Tayla who sold me my new bike, she went above and beyond to answer all my stupid questions and nothing was too much trouble. Also a big shout out to the Service Department who gave my bike its first service today.
Great service everytime, Matt, Richard and the team are passionate about motorcycles and customer centric.
Always a pleasure making the trek from Berwick each time.
Great service, very prompt delivery of well packaged items, really happy to deal with this team👍👍 …
Location
2259 Melton Hwy, Melton VIC 3337, Australia
Hours
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Monday
09:00 AM - 05:30 PM
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Tuesday
09:00 AM - 05:30 PM
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Wednesday
09:00 AM - 05:30 PM
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Thursday
09:00 AM - 05:30 PM
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Friday
09:00 AM - 05:30 PM
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Saturday
09:00 AM - 01:00 PM
- Sunday Close
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